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Accepting New Clients

Build it. Fix it.
Document every move.

Three ways I help: build the backbone, fix what's broken, or watch it so you don't have to. Every move documented in your Notion.

01
The Build
Phased rebuild, every move documented
02
The Fix
Find the break, patch it permanently
03
The Manager
Ongoing support, every change logged

Not sure if we're a fit?

Here's who I work best with—and what usually brings them to me.

For Agencies

Your team builds. I keep it running.

  • You've got 10+ sub-accounts and no one dedicated to maintaining them
  • You're spending Friday afternoons hunting down why a workflow stopped firing
  • Client onboarding takes 3x longer than it should because templates keep breaking
  • You want one person who actually understands the whole stack
For Business Owners

You run the business. I run the backend.

  • You bought HighLevel but it's collecting dust because setup took too long
  • Your "automated" follow-up emails aren't actually sending
  • You've tried 3 VAs already and none of them could fix the tech
  • You just want to stop thinking about DNS records and webhooks forever
01

The Build

"Build the backbone. Document every move."

One-Time Project

You've got the tools. I make them actually work together. Phase 1 builds the backbone: clean pipelines, working automations, deliverable email, and a Tag Bible your future VAs and contractors can actually read. Phase 2 expands from there.

What's Included

  • Tag Bible, naming conventions, workflow architecture
  • Workflow automation & trigger logic
  • Cross-platform integrations (Zapier, Make, webhooks)
  • DNS, SPF, DKIM, DMARC configuration
  • Client-facing Notion portal: registry, SOPs, change log, Flags & Questions
02

The Fix

"Something broke. Let's find out why."

One-Time Fix

Your leads aren't getting texts. Your Stripe payments aren't syncing. Your workflow that "used to work" suddenly doesn't. I trace the problem, find where the logic broke, and fix it properly, not with duct tape.

What's Included

  • Full system audit & diagnostic report
  • Workflow logic debugging & repair
  • Email deliverability recovery (DNS fixes)
  • API & integration failure resolution
  • Root cause documentation
03

The Manager

"I watch it. You get the receipts."

Monthly Retainer

You don't want to be surprised by your backend anymore. Good. I handle user access, workflow tweaks, DNS renewals, and the random "why did this stop working" fires. Every fix, every change lands in your Notion. No Looms, no status meetings, just receipts.

What's Included

  • Change log in your Notion: every fix, every tweak, dated
  • Team user access management
  • Workflow optimization & updates
  • Priority support, next business day, PH hours
  • End-of-week summary + Flags & Questions review
/// The Process

How this actually works.

No 47-step onboarding. No mystery timelines. Here's what happens after you book.

01

I look under the hood.

I map what you've got: workflows, integrations, DNS, permissions. I find what's broken, what's about to break, and what's costing you leads right now.

24-48 Hours
02

I fix and build.

Broken stuff gets fixed first. Then I build what's missing—properly, not quickly. Everything gets tested with real data before you touch it.

Timeline varies
03

I hand it over clean.

You get documentation your VA can actually follow. If you're on retainer, I keep watching and catch problems before they become emergencies.

Ongoing or one-time
/// Operating Principles

How I work.

You're never stuck with me.

Everything I build gets documented. If you want to part ways, your VA can pick up where I left off. No hostage situations.

I catch fires before they start.

Your DNS expires in 3 days? I'll renew it. Workflow silently failing? I'll notice before your leads do. Recovery is expensive. Prevention isn't.

Your 50th client is as easy as your first.

I build templates you can clone, not one-off setups you have to rebuild. Scaling should feel boring. That's the point.

I explain things like a normal person.

"Your webhook timed out because your API rate limit exceeded" → "HighLevel tried to talk to Stripe too fast. I slowed it down. Fixed."

/// Quick Answers

Still deciding?

Here's what people usually ask before booking.

Do you only work with HighLevel?

Mostly, but not only. I also work with Zapier, Make, ActiveCampaign, and other automation tools. If your backend runs on workflows and APIs, I can probably help.

How fast can you start?

Audits usually take 24-48 hours after discovery. Full builds depend on scope, but I'll give you a clear timeline upfront—no surprises.

Can you fix a system someone else built?

Yes—that's literally Tier 2 (The Fix). I audit what's there, trace the failures, and apply permanent repairs. Most broken systems are fixable in 3-5 days.

What if I need help after the build is done?

That's Tier 3 (The Manager). Monthly retainer for monitoring, updates, and support. Or you can handle it yourself—I document everything so you're never stuck.

What if I don't know what I need?

That's fine—most people don't. Book a discovery call, I'll ask questions, look at what you've got, and tell you exactly what tier makes sense. No pressure.

WORKFLOWS: READY
DNS: CONFIGURED
AUTOMATIONS: ACTIVE
SYSTEMS: ONLINE
gowithjeng — discovery
$ initiate --discovery-call

Done fixing your own
tech problems?

Let's figure out what's broken, what's about to break, and whether I'm the right person to fix it.

24-hour response
No commitment
Honest advice